||May 4, 2020
To Our Valued Customers,
These last couple of months have been challenging for us all. As an ssential business, Sid Harvey’s has committed to making every effort to act in a responsible manner, while guaranteeing that you get the service you deserve. We thank you for working with us to ensure your safety and the safety of our employees in our branch locations.
Sid Harvey’s has been following the guidelines put forth by the CDC and that of the states we serve. All of our locations have been open either fully and/or for outside pickup since the start of this pandemic. Below is an update as to how we will service you moving forward:
Sid Harvey’s has put in place safety precautions that will allow customers to once again enter all of our counter areas. Because each state has different protocols, please review the posted precautions on the door at each of our locations. We ask that you maintain a distance of 6 feet between you and others, with no physical contact allowed. Depending on the location, we may require that anyone entering our buildings, including employees, wear gloves and a face mask. Please do not enter our office area, warehouse or any other area designated “Employees Only”.
Sid Harvey’s will continue to follow CDC/State Guidelines across all locations which, in addition to the measures noted above, include washing hands often, sanitizing our bathrooms and keeping frequently touched surfaces clean. Employees who are sick with cold or COVID-19 symptoms must stay home until they are advised otherwise by their healthcare provider. We ask that all customers with colds, coughs, fever or other symptoms, do not enter any Sid Harvey’s location. We can still service these customers with parking lot pickup or delivery.
- You may continue to place orders online or by phone/email if that is your preference. If you don’t have a login to access your account online, please contact your branch or salesperson for assistance. Upon request, you may pick up your order at the warehouse door or parking lot instead of entering the store.
- Sid Harvey’s continues to offer delivery service to a jobsite or your place of business.
- Sid Harvey’s Outside Sales Representatives are always available. Our entire Management Team, including our Executives, are also available to discuss any new opportunities you may have. We are available for Zoom meetings, conference calls or any other way you wish to communicate.
- All seminars, tradeshows, trainings, gatherings, etc., remain suspended.
Our Management Team has been in constant communication regarding any disruptions in supply chain, or anything else that could impact our business on a daily basis. At this time, we do not see any issues with inventory.
Sid Harvey’s is committed to providing the HVAC/R trade with the best service of any distributor. We will continue to keep you up to date with any changes to the items listed above or any other information we feel could help your business.
President and CEO Vice President of Sales and Marketing Sid Harvey Industries,
Inc. Sid Harvey Industries, Inc.